Privacy Policy
Last updated: November 2026. This policy explains what we collect and how we use it when you contact A Team Garage Door Repair.
Information We Collect
When you request service, book online, or call us, we may collect your name, phone number, email address, service address, and details about the garage door issue you're describing. If you book through our online scheduling tool, that provider may also collect scheduling and payment information under its own privacy terms.
How We Use Your Information
We use your contact information to schedule appointments, send confirmations and reminders, provide quotes, complete repairs, and follow up after the work is done. We may also use it to answer your questions and to send occasional service offers if you opt in.
Calls & Text Communications
By providing your phone number, you consent to receive calls, text messages, and automated reminders about your appointment and service. You can opt out at any time by replying STOP or by asking our team.
How We Share Information
We do not sell your information. We share it only with our technicians, the scheduling and payment providers we use to run our business, and as required by law. Vendors receive only what they need to deliver the service you requested.
Data Retention
We keep your service records and contact information for as long as needed to provide service, honor our warranty, and meet legal recordkeeping requirements. You can ask us to delete your contact details at any time.
Your Rights
You can request access to, correction of, or deletion of your personal information by calling or emailing us at the contact below. We'll respond within 30 days.
Security
We use reasonable safeguards to protect your information, including limiting access to authorized team members and vendors. No method of transmission or storage is fully secure, but we work to protect your data.
Contact Us About Privacy
Questions about this policy or your information? Call us or book online and mention it — we'll connect you with the right person.
See our Terms of Service.